Shipping policy

At Rue Haus, all of our products are custom-made and handcrafted, which means each order is carefully prepared before shipping.

⸻

 Processing Time

All orders are processed within 2–4 business days.
This time is required to design and prepare your custom clogs.

⸻

 Shipping Time

Once shipped, delivery times are estimated as follows:

United States: 3–7 business days
International: 7–14 business days

Please note that delivery times may vary depending on your location and carrier.

⸻

 Shipping Costs

Shipping costs are calculated at checkout unless stated otherwise.

⸻

 Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.

⸻

 Delays

We are not responsible for delays caused by:

Shipping carriers
Customs (for international orders)
Incorrect shipping information provided by the customer

⸻

 Incorrect Address

Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

⸻

 Contact

If you have any questions about your order, please contact us at:
RueHaus07@gmail.com